Timeout when publishing page

Ian Davison
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September 16, 2024

seeing this message whenever I try to publish a page in Confluence

https://bchcinformation.atlassian.net/wiki/home Your session has expired. You'll need to log in again

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Dan Breyen
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September 16, 2024

Hi @Ian Davison welcome to the community!.  Does this issue happen if you try another computer or another browser?  Or if another user publishes the same content?  Does the page have a lot of content?  If you strip it down, does the page get published?  I'm suggesting a few things to try to narrow down where the issue lies.  

I've seen issues in the past with publishing/editing large pages.  I couldn't find a specific issue on Atlassian's Jira Site.  If it continues to happen after you've narrowed it down a little, Atlassian Support could probably help identifying the specific issue.

Hope that helps.

Ian Davison
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I'm New Here
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September 16, 2024

Hi Dan - thanks for the suggestion. All the pages were very small and I was using Edge. Testing with another computer or another user would not have been straightforward. I found a way to work around the problem which eliminates the need for a 'proper' solution. I had a bunch of draft pages in the Confluence space which had been set up for a different team. I was trying to publish them into a new space I had created. When I recreated the drafts in the new space they published without any problems. This will be the process I will use going forward so I won't need to do 'cross space' publishing. 

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