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This page has failed to load

Stephen Jones December 1, 2020

Getting the above message when attempting to update a page since 30/11 using Chrome

1 answer

0 votes
Diego
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 3, 2020

Hello @Stephen Jones!

As I understand, you are currently facing an issue where the page does not load. While looking at the status page for Confluence, there was no outstanding issue at the date when you raised this question nor the date you reported (30/11/20):

If this is correct, I would like to ask you a few questions. Here we go:

  1. Is this happening with only this specific page?
  2. Is this error shown when you try to enter the page’s edit mode?
  3. Is this error shown when you try to visualize the page, without trying to enter edit mode?
  4. Are there more users who face the same issue as you do?
  5. Is this happening if you use another browser?
  6. What was the last modification that you applied to this page before this issue showed up?

Let us hear from you!

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