Welcome to Atlassian Community. It's nice to meet you.
I don't know how active your site is, but what could happen is that there hasn't been enough activity for the email to be triggered. I don't have the exact number on that, but I do know there's a feature request for this to be configurable by administrators:
I would recommend reaching out to the Support Team if you are using Cloud Confluence. They will be able to check your logs and confirm with you the reason for the lack of update emails.
Let me know if you have any questions about that.
This was an issue on the Cloud end, and a fix was rolled out on the server to correct it.
If you're encountering it now, there must be another issue causing it. For that reason, you can raise a ticket with our Support Team and they'll be able to have a look at your site's logs and determine why your updates aren't going out.
Let me know if you have any trouble with that!
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