The hierarchy on my pages does not display correctly Cant find a way to fix

Sophie Cataford October 11, 2024

This is how it should be

Snag_acdb00d.png

and this is what I get

Snag_acf13d3.png

1 answer

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Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2024

Hi @Sophie Cataford 

Oh la la... c'est weird.

But it seems that it's one space, so how do you go from Correct to Incorrect?

If you go to this section of Space settings and expand everything under the Orange Home icon, what structure do you see?

2024-10-11_19-34-45.png

Sophie Cataford October 11, 2024

let me check

 

Sophie Cataford October 11, 2024

my environment is in French.... cant seem to get to that "space setting" section

Sophie Cataford October 11, 2024

i get to this section ... but it does not change anything   Snag_affc334.png

Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 11, 2024

This seems to be the correct section - reordonner les pages. You can move the pages in the Settings section and it will propagate to the tree.

If it doesn't, I can only wonder if:

  • is it a strange permission thing?
  • or is it a marketplace app that interferes with your tree structure?
Sophie Cataford October 17, 2024

I.T. is looking for maybe, permission problems... But I am without words on this problem  Tried to open on chrome and Edge.... same

Sophie Cataford October 24, 2024

Someone suggested I use CTRL + scroll (mouse zoom),  IT WORKS,  the problem is still there when I reopen and have to use the CTRL each time,  but at least it works

 

will need a permanent solution though  but for now it works

 

 

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