Synchrony cannot enabled

Dmitry
Contributor
February 16, 2025

Hi

I have Confluence 8.9.8 After some reboot - i did can't edit or create pages.
Found problem with Synchrony - it was freeze.
I off Synchrony over REST command

curl -X POST --user ****:**** --header "X-Atlassian-Token: no-check" https://confluence.****/rest/synchrony-interop/disable

And now i can't enable it from REST or interface

In logs in process restart

 

2025-02-17 21:42:56,934 WARN [Catalina-utility-1] [atlassian.config.util.BootstrapUtils] getBootstrapManager Attempting to retrieve bootstrap manager before it is set up: com.atlassian.confluence.util.VelocityUtil.isSetupComplete(VelocityUtil.java:796) 
SLF4J: Failed to load class "org.slf4j.impl.StaticLoggerBinder".
SLF4J: Defaulting to no-operation (NOP) logger implementation
SLF4J: See http://www.slf4j.org/codes.html#StaticLoggerBinder for further details.
WARNING: sun.reflect.Reflection.getCallerClass is not supported. This will impact performance.
17-Feb-2025 21:43:37.507 SEVERE [Catalina-utility-2] org.apache.catalina.core.StandardContext.startInternal Context [/synchrony-proxy] startup failed due to previous errors

1 answer

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 19, 2025

Hi Dmitry,

You should go ahead and open a support ticket with Atlassian so they can look into it.

https://support.atlassian.com/contact/#/

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