Trying to add our new license (issued today) to confluence generates an error. The plugin seems to install just fine, but the config screen shows this after I install the license.
The license you submitted has an error. Your license has been updated. See below for more information.
Status Invalid commercial license with a user mismatch error
Plugin Key biz.artemissoftware.confluence.multiexcerpt.MultiExcerptMacro
Maximum Number of Users 100
Creation Date April 05, 2012
Description Multi Excerpt Plugin for Confluence 100 Users: Commercial License
Server Id $license.get().serverId
Support Entitlement Number
Try to re-apply the plugin license again through the Plugin Manager > Manage Add-Ons and see if that helps. Ensure that the number of users for the plugin matches the number of Confluence users too.
If problem persists check this documentation (check on the symptoms) and see if it applies to your problem
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