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Smart values not working

Christine Beason October 16, 2023

I am trying to use smart values to alert me when an article reached a year old.  I created an automation rule to send me an email when an article reaches a year old.  I get the email, but the values are blank.  I used this:

Page {{page.title}} at {{page.url}} is a year old and needs review.

But this is what comes in the email:

Page at is a year old and needs review.

 

What am I missing?

 

2 answers

0 votes
Christine Beason October 17, 2023

This condition:  sv1.png

 

Sends this action:sv2.png

 

What is even more strange is that I have another rule with similar conditions that works:

sv3.png

 

Returns this:

sv4.png

0 votes
Jack Brickey
Community Champion
October 16, 2023

Hi @Christine Beason ,

I just did a quick test and it seem to work OK for me. I use the exact same smart values.

could you share an image of your automation rule?

Jack Brickey
Community Champion
October 17, 2023

That is strange for sure. I Don’t do much with Confluence automation to be perfectly honest. I wonder if it’s possible that it is a permissions issue. By that I mean, is the page private? Though I think that’s a longshot. This might be a question for Atlassian support.

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