Smart values not working

Christine Beason October 16, 2023

I am trying to use smart values to alert me when an article reached a year old.  I created an automation rule to send me an email when an article reaches a year old.  I get the email, but the values are blank.  I used this:

Page {{page.title}} at {{page.url}} is a year old and needs review.

But this is what comes in the email:

Page at is a year old and needs review.

 

What am I missing?

 

2 answers

0 votes
Christine Beason October 17, 2023

This condition:  sv1.png

 

Sends this action:sv2.png

 

What is even more strange is that I have another rule with similar conditions that works:

sv3.png

 

Returns this:

sv4.png

0 votes
Jack Brickey
Community Leader
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October 16, 2023

Hi @Christine Beason ,

I just did a quick test and it seem to work OK for me. I use the exact same smart values.

could you share an image of your automation rule?

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 17, 2023

That is strange for sure. I Don’t do much with Confluence automation to be perfectly honest. I wonder if it’s possible that it is a permissions issue. By that I mean, is the page private? Though I think that’s a longshot. This might be a question for Atlassian support.

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