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Slack integration with custom domain is not allowed

lamanus
lamanus
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January 15, 2025

I have linked a custom domain <a.example.com> to <a.atlassian.net> and want to use slack integration. But the slack only allows the domain in a form of <a.atlassian.net> and so I cannot preview the link title such as <a.example.com/wiki/*> on slack that is really annoying. Is there any way to resolve?

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Manoj Gangwar
Manoj Gangwar
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January 15, 2025

Hi @lamanus Welcome to the community!

Please check the below doc.

https://slack.com/intl/en-gb/help/articles/5513043606547-Claim-and-verify-email-domains#:~:text=Claim%20and%20verify%20domains&text=When%20you%20claim%20email%20domains,primary%20organisation%20for%20Slack%20Connect.

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lamanus
lamanus
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January 15, 2025

I don't understand how it is related to the case.

I have found a issue ticket same as my case, here
https://jira.atlassian.com/browse/CONFCLOUD-79219

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