Second, "ghostly" copy of page appears in TOC; it cannot be deleted

[Lucía M Polis]

I had a page called "Newsletter Engagement and Reach"; then, one day, a second copy of it, with the DRAFT label, has appeared in the TOC.

Clicking this "ghostly" duplicate page takes me to editing the original page. It is impossible to delete this page (the option is greyed out and the text underneath states "Your actions on this content are limited by the owner or admin."—I'm the admin).

What's up with this?

[Barbara Szczesniak]

@Lucía M Polis I felt like I just saw this question recently. See this post to see if it helps: https://community.atlassian.com/t5/Confluence-questions/Draft-pages-are-getting-copied-and-or-created-out-of-nowhere/qaq-p/2103312 

[Kristian Klima]

Hi @Lucía M Polis and welcome to the community.

It does happen once in a blue moon... the discarded draft hangs in there but eventually disappears. It's probably a cache issue (yesterday, I couldn't add a new page into a Database for about an hour although it did appear in the search itself).

There's also the 'delete the unpublished draft' option in the three-dot menu in the edit mode.

[Lucía M Polis]

Thanks for the welcome!

Unfortunately, when I click the duplicate draft, it just takes me to the normal page. There's no option to delete an unpublished draft. I believe it's a bug...

[Shawn Doyle - ReleaseTEAM]

Will it allow you to rename it? If so, rename and save the ghost copy, then go back and see if it lets you delete it.

[Lucía M Polis]

Nope. Rename, move, and delete are all greyed out. By now, I'm convinced this is a bug. :(

[Shawn Doyle - ReleaseTEAM]

I misread TOC to mean the content tree on the left side.  

Here is the DOC on how TOC works and Drafts, hope this sheds some light, and maybe helps.

https://confluence.atlassian.com/confkb/how-do-drafts-work-on-confluence-938043306.html

[Lucía M Polis]

@Shawn Doyle - ReleaseTEAMThank you for the detailed response! I was actually talking about the left-side content tree (my bad for using incorrect terminology).

I'm attaching a screenshot; I hope this helps.

[Shawn Doyle - ReleaseTEAM]

I suspect it's the same culprit that the documentation refers to for TOC and drafts.  

I did however link to the Data Center version of that doc, here is the Cloud version:  

https://developer.atlassian.com/cloud/confluence/collaborative-editing/#the-shared-draft-vs-personal-draft-model

It's not as helpful as the DC doc, but it does describe the Cloud differences.

Overall, only users who are "involved" with a page will see there a draft or unpublished changes displayed in the content tree, not all users will see it.  If you click thru it and it doesn't show you unpublished changes, someone else started editing it and hasn't saved it yet.

[Lucía M Polis]

Well, there's a total of three users. I guess I can ask everyone to try to click into that page and try to publish it during our next meeting. Shouldn't I, as admin, though, have the right to discard drafts?