We are using Confluence as knowledge base in Jira Service Management. Is it possible to configure Confluence or the knowledge base in such a way that only in the title will be searched and not in the whole document?
Unfortunately this feature does not exist. You can limit the articles that a specific request type searches against by using labels on the associated articles and applying this label to the request type.
I was able to find this feature request but you might want to submit your own. https://jira.atlassian.com/browse/JSDCLOUD-2267
Hi Atlassian Community, My name is DJ Chung, and I’m a Product Manager on the Confluence Cloud team. Today, I’m excited to share a new and improved version of Home. The new Home helps you ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events