SSLPeerUnverifiedException: Hostname api-private.atlassian.com not verified:

Josine
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November 3, 2023
I get 5 errors while trying to migrate to the cloud:
Some required URLs aren't authorized for migration
We couldn’t check the user limit of your cloud plan
We couldn't check for invalid users
We couldn't check for duplicated users
We couldn’t check for space key conflicts
But if I put it in the browser I get:code 401, message "Unauthorized"
In atlassian-confluence.log for all 5 errors the error is the same:
at com.atlassian.migration.agent.service.catalogue.EnterpriseGatekeeperClient.lambda$callJsonWithRetries$10(EnterpriseGatekeeperClient.java:876)
at com.atlassian.migration.agent.service.catalogue.EnterpriseGatekeeperClient.withStopConditionExceptionHandling(EnterpriseGatekeeperClient.java:892)
... 23 more
Caused by: javax.net.ssl.SSLPeerUnverifiedException: Hostname api-private.atlassian.com not verified:
certificate: sha256/XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX=
DN: CN=*.services.atlassian.com, O=Atlassian Pty Ltd, L=Sydney, ST=New South Wales, C=AU
subjectAltNames: [*.services.atlassian.com, services.atlassian.com]
at okhttp3.internal.connection.RealConnection.connectTls(RealConnection.kt:389)
The certificate I changed for XXXXX's for security reasons.
There seems to be a certificate error, what can I do / check more?
I found googling for the error:
But this about version 6 and 7. We have version 8 and I have checked: we allready don't have the -Djsse.enableSNIExtension= in setenv.sh
Anybody an idea?

 

 

 

 

1 answer

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Marc - Devoteam
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November 7, 2023

Hiu @Josine 

You could be running into the following, see here

If you are using Java 7 on your server SNI (Server Name Indication) should be enabled by default, it could be that it is disabled on your server.

Josine
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 13, 2023

We are using a higher version and there the option is allready gone. But thanks for taking time!

Like Marc - Devoteam likes this

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