Restoring Confluence

Hey,

I am trying to restore a backup of last months confluence. As I am using a confluence+jira on demand account, I am not able to import a full backup, but only spaces. Therefore I've made a temporarily confluence only account in order to import the full database and export it as individual spaces. However, when doing this I get the following error ~ 86% of importing:

 

Import failed. Check your server logs for more information. com.atlassian.crowd.exception.runtime.GroupNotFoundException: Group <_licensed-confluence> does not exist


Why do I receive this error and what is the best way to import my backup in my confluence+JIRA account?

Regards,

Tom

 

2 answers

Hi Tom,

I would recommend to you to contact the support team: https://support.atlassian.com as your backup might be conflicting with the way our User management is set.

Cheers,
WZ.

Hi Tom,

You're actually running into this bug - https://jira.atlassian.com/browse/CONF-34180

The workaround is described in the bug report, but ultimately you'll need to create a temp group in the new instance (ie "dummy-group"), and then search and replace instances of _licensed-confluence in your xml backup with that dummy-group.

After that you should be able to import without any issues.

Cheers,

-dave

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Confluence

Three common content challenges + how to manage them

An efficient enterprise content management system, or ECM, is a must-have for companies that create work online (cough   cough, all companies). If content calendars, marketing plans, and bu...

89 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you