Remove the organisation

[Hanna Mihanovich]

Hello, I accidentally created another organisation and every time I try to delete it shows me an error. Could you please take a look and assist me with it?

[Fazila Ashraf]

Hi @Hanna Mihanovich 

Welcome to the community!

Please refer to https://support.atlassian.com/organization-administration/docs/delete-your-organization/

Before you delete, 

• Remove all domains associated with the organization.

• Remove all products linked to the organization.

Removing products from your organization can take several weeks. To reduce the risk of accidental data loss, products aren’t fully deactivated until 15 days after the date the cancellation takes effect. This is usually the renewal date for monthly subscriptions or the date communicated to you by our team for annual subscriptions.

If you have the the original billing experience, you are able to delete the organization the first day after the products are fully deactivated.

[Kris Dewachter]

Hi @Hanna Mihanovich ,

Welcome to the Atlassian Community.

What error message do you get?

Are there still any users linked to the organization?

Best regards,

Kris