Recaptcha problem adding user in confluence space

Michela Gorla
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November 13, 2024

Hello,

We are trying to add users by email address to our confluence Jira space,

but we are getting the following error:

 

 

 

 

 

Invalid Recaptcha token provided in request

 

Can anyone help us to solve the problem?

Thanks.

1 answer

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vikram
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November 13, 2024

Hi @Michela Gorla 

Welcome to Atlassian Community. 

Please find below Knowledge Document for your issue 

https://confluence.atlassian.com/confkb/login-requiring-captcha-although-spam-prevention-is-turned-off-227416134.html

or

go to Confluence -- Dashboard >> Administration >> General Configuration >> CAPTCHA on login and turn it off

Vikram P

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