This blog post was written several years ago: https://www.atlassian.com/blog/add-ons/5-real-life-examples-beautiful-technical-documentation
We use Atlassian enterprise (Confluence, Jira, Trello) extensively throughout my company. I am working on a massive initiative to consolidate and demystify our internal-facing documentation. Do any more recent examples exist of user-facing knowledge bases or technical documentation using Confluence? A few of those links are now either dead or pointing to sites that are no longer using Confluence.
I would love to stick to Confluence if possible but need some more inspiring sites to reference, where companies have gotten documentation right using Confluence.
@Todd Welcome to the Atlassian community
Confluence is a great tool for technical documentation. I think examples are helpful but what you really need to do is develop some standards of how you will organize your content, how it should be built out (Templates) and a process for creating and approving content.
Here is an articles KB about technical documentation. https://confluence.atlassian.com/doc/develop-technical-documentation-in-confluence-226166494.html
I wrote an article about knowledge bases that is very applicable to this. I have done similar steps when setting up documentation. https://community.atlassian.com/t5/Confluence-articles/How-to-Use-Confluence-as-a-Knowledge-Base/ba-p/2129974
Thanks, Brant! This is very helpful, and I agree that there's a lot of fundamental work that needs to happen before the "chrome." My motivation for asking for real-world examples is to show people internally what's possible, to get them bought in on using Confluence for this reason. Some people might've had bad experiences with Confluence as a knowledge base because of poor digital hygiene, and that bias has to be overcome. It's easier to battle that by showing the end state that's possible. That all said, I will certainly study the helpful links you shared.
@Todd makes sense. You might take a look at Teams 22 content. There might be some digital content that you could share. They have a bit of on-demand content that you can still watch. https://events.atlassian.com/team22/on-demand-library
Calling all collaborators! Appy Hours on the Atlassian Community is a monthly event where 4 Partner and app vendor presenters go head-to-head with 5-minute demos for the title of Best App Demo. I...