Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Preview .pdf and .xlsx in v.6.1.1

Hi!

We using Confluence v.6.1.1

Preview .pdf and .xlsx not working:

  • for .pdf files it is offered to download them.
  • for .xlsx files it is offered to download them also or it is previewing but uncorrect (look at the picture)

Maybe this problem is fixed in version 6.1.2 and up?

 

to be.pngView xlsx.pngDownload.png

3 answers

0 votes
AnnWorley Atlassian Team Jul 27, 2017

If you recently upgraded from a version prior to Confluence 5.7, you amy be running into the issue described in Unable to preview attachments using the new file preview in a page after upgrade to 5.7 and later versions

If this behavior is not after an upgrade, then please let me know:

  1. When was the preview issue reported?
  2. Were there were any moves, adds or changes around that time to the network or other infrastructure?
  3. Does it matter what browser is used?

Regarding the issue being fixed in a later version, I searched our public bug tracker (https://jira.atlassian.com) and found a lot of bugs around previewing PDFs but nothing that seems to match your case. The good news is, that if it's not a bug we can probably figure out how to fix it.

0 votes
Warren Community Leader Jul 28, 2017

Hi

We're having a similar problem with Excel workbooks on the cloud based version of Confluence. Up until a few weeks ago, we could view the worksheet within the Confluence page without even clicking on it, but now it looks like the screenshot below i.e. useless, unless we edit it

 

Picture0002.jpg

Hi

We also have the same problem. The preview of XLSX Files doesn't work. We just see the loading icon all the time, but nothing happen:

2018-04-20 16_30_09-.png

Confluence 6.2.4

Google Chrome V 65.0.3325.181 (Official Build) (64-bit)

We already flushed the cache on Confluence and in Google Chrome. Still the same issue.

Thanks for helping.

Bests,

Yanick

The same here.

 

Google Chrome Version 78.0.3904.87 (Offizieller Build) (64-Bit)

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What do you think is the most *delightful* Confluence feature? Comment for a prize!

- Create your own custom emoji 🔥 - "Shake for Feedback" on mobile 📱 - An endless supply of GIFs via GIPHY 🤩 Is there anything quite as nice as a pleasant surprise? Comment below with what...

454 views 24 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you