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Hi Team,


Till Tuesday I was able to edit or create a PlantUML in the confluence page. But today when I am trying to modify the PlantUML facing below issue. Could you please help us here. Urgent for client review.


MicrosoftTeams-image (7).png

2 answers


We had a brief downtime of one our servers which was quickly resolved.

In the future, please use our official support channel. We don't get notified about community posts.

0 votes
Diego Atlassian Team Apr 23, 2021

Hello there @Divyata Sharma!

This behavior has been reported in the past here in our community:

Confluence PlantUML "Could not generate preview. Please consult tech support."

Ideally, you should contact their support team about this issue:

I will also take the liberty to mention @Boris Jockov _Stratus Add-ons_ for a second time about this. In my older thread I also did this.

Let us hear from you!

Hi Diego,

Thanks for the response.

It is resolved now. but I do not know how. Do you have any idea?

Like Diego likes this
Diego Atlassian Team Apr 26, 2021

Great to hear that this has been solved. I do not have an insight on what cause Stratus Add-ons services to show this error.

Their support can probably give more insight on this for you @Divyata Sharma!

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