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Permissions

Dhashinamoorthy S

I have created a global template and it is mapped to a main template. While creating new ticket in Confluence board i'm facing with an error "You may not have permission to add pages in the destination space. Check permissions, or edit the space key in the Create From Template macro." What is the reason for this error and how to rectify it.

Error Message.png

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Alex Koxaras -Relational-

Hi @Dhashinamoorthy S and welcome to the community,

Can you edit this specific template and cross check the "Create From" macro has the proper space key in it?

Dhashinamoorthy S

@Alex Koxaras -Relational- Yes i have checked and "Create from" macro is working fine with proper space. I'm facing issue only for the template which i have created. I can access others created template as well.

Alex Koxaras -Relational-

@Dhashinamoorthy S I'm sorry but maybe I didn't understand correctly:

You created a global template
You try to create a page from this template using the create from macro located in another page
You get this error message

Correct?

Dhashinamoorthy S

@Alex Koxaras -Relational- Yes i have created a global template and using the global template i shall create multiple stories based on my requirement.

Previously i had created new stories which will display the template created from global template.

But since few weeks i'm facing this problem not able to create new stories.

Dhashinamoorthy S

@Alex Koxaras -Relational- Thanks for the reply, in previous comment you have mentioned you will crosscheck the created template macros and revert me the details. Hence i am awaiting for your reply.

Eric Wong_g3xj17

I too had an issue and raised a support ticket. They investigated and confirmed the issue and Bug can be followed here

https://jira.atlassian.com/browse/CONFCLOUD-75908

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