Pasting images get 'broken image' message once saved

Rhiannon Fraser September 4, 2023

Noticed numerous queries about this with no resolution.  Last one was 2022 so is there any update on this?  Its making Confluence completely unusable for me.

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 4, 2024

@Rhiannon Fraser Welcome to the Atlassian community

How are you adding images, coping and pasting them in?  Drag and drop?   What browser are you using?

Rhiannon Fraser January 7, 2024

I was using copy and paste which worked for months then suddenly stopped.  Now have to upload the image as an attachment and select from the Files and Images dropdown to get it to work

Rhiannon Fraser January 7, 2024

Browsers used are Chrome and Edge

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 8, 2024

@Rhiannon Fraser I am not able to recreate the issue.  Do you happen to have any new browser plugins or a new anti-virus software on your computer?

Rhiannon Fraser January 8, 2024

I'm on a work computer so I haven't added anything but IT may have

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 9, 2024

@Rhiannon Fraser I would suggest checking with them.  You might also check on other computers to see if you have the same issue.  You might also check and see if others are having the same issue.

Rhiannon Fraser January 9, 2024

I checked on here and saw a number of posts from people saying they had the same issue so it looks like its not something just affecting me.  There comments were going back a while as well.  There are 3 other people in my team all with the same issue

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