Page properties reports issue

Alex Wojewodzic
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 22, 2023

I have created a project tracking hub that uses the page properties macro with an embedded to feed project information to a parent page that contains the page properties report macro. The page properties report macro pulls from pages with a certain tag. The parent page has the create from template button and the template has the tag the page properties report pulls.

Everything was working as planned, until I made an update to the template. Now, no new projects are added to the page properties report macro. If I delete pages that were already included in the page properties report, they still show up.

I tried to just recreate everything from scratch. New parent page, new templates, new tag. However, when testing I cannot get the new page properties report to recognize the new tag. The only tag recognized is the old one, which is still showing deleted pages.

Is there any way to fix this and prevent it from happening moving forward?

2 answers

1 accepted

0 votes
Answer accepted
Raja Shekher
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
September 22, 2023

Hi @Alex Wojewodzic - It looks like an indexing issue to me.

You need to raise a support ticket with Atlassian https://support.atlassian.com/ to kick start the content indexing for you and the reason why you need it which is your business problem.

 

Regards,

Raja

Scott Beeson January 8, 2024

This happens all the time. It's really annoying to have to put in a support ticket.

0 votes
Tere Pile October 18, 2023

Did you get any resolution to this issue?  I haven't used a property report in a while, but need it for current work and the macro seem broken 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events