PDF export functionality does not display image

rae edwards
Contributor
January 15, 2025

When I use the PDF export functionality in Confluence, I expect the company logo to display above the document title. However, no logo displays. Our logo previously displayed when using PDF export functionality. However, I did try some steps to resolve the issue based on some community suggestions:

1. Created a page in the same Confluence workspace as the document to be pdf'd. 

2. I uploaded the company logo to the new page.

3. I copied the link of the attached image and....

4. Pasted the image URL to the PDF template where the previous jpg file displayed. 

Unfortunately, this did not fix the issue. 

I have also copied the filename of the logo and replaced the URL with this value.

Capture.PNG

Any ideas why the company logo no longer displays using PDF Export?

thank you!

1 answer

1 vote
Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 16, 2025

Hi @rae edwards 

Any chance it stopped working in the last two days?

Atlassian fixed this bug and I wonder if anything else might get broken.

rae edwards
Contributor
January 16, 2025

Yes, I think so. 

 

Like Kristian Klima likes this

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