PDF Export Gives "Page Not Found" Error

The "Export to PDF" function is not working for one of our sites. Clicking the link from the Tools menu on the page goes directly to a Page Not Found page.

My original theory was that it was an issue with the temp directory being inaccessible, but the Word export does not appear to have this issue.

The (redacted) URL for the "Page Not Found" that results is:


The same issue seems with space PDF and XML exports - the "download" links after the export process go to to "Page Not Found".

2 answers

1 accepted

Thanks. It appears that the home directory was put in a non-standard location. By reinstalling using the default locations, we have it working as expected.

I had the similar issue. It was a temp folder issue. My temp folder was simlinked to a folder in shared location. Still not sure why it was not working that way. I unlinked the simplink and created folder in the home folder, which resolved the issue.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

439 views 2 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you