PDF Export Gives "Page Not Found" Error

The "Export to PDF" function is not working for one of our sites. Clicking the link from the Tools menu on the page goes directly to a Page Not Found page.

My original theory was that it was an issue with the temp directory being inaccessible, but the Word export does not appear to have this issue.

The (redacted) URL for the "Page Not Found" that results is:

http://help.(DOMAIN).com/download/emp/pdfexport-20120813-130812-1712-35/(SPACENAME)-(PAGENAME)-130812-1712-36.pdf?contentType=application/pdf

The same issue seems with space PDF and XML exports - the "download" links after the export process go to to "Page Not Found".

1 answer

1 accepted

Thanks. It appears that the home directory was put in a non-standard location. By reinstalling using the default locations, we have it working as expected.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Posted Jul 10, 2018 in Confluence

We want to see the templates you've created in Confluence!

Hi Community, Jessica here from the Confluence Product Marketing team!  July’s community challenge is all about sharing pictures  — and as an extension of our first post on what ...

1,020 views 23 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you