OTP configuration error

jagoba_meabe June 27, 2024

During the custom domains EAP, we are testing our addons and we are getting an error when it comes to configuring OTP in a space. The personal email is added in the OTP configuration, and an account verification email is sent to the email. The email is received, but when clicking on validate account, a new browser tab is opened but the screen won't load. We have noticed that in this new tab, the url contains the generic domain name (xxx.atlassian.net) instead of the custom domain name. Is there anything that needs to be changed in our addon, or could it be related to the custom domain feature itself?

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