Not starting services

[Saumil Parikh]

we had power outage and since then we are not able to use the services. They services are not running the the link we have is not working. Please provide us support and give a call to resolve the issue quickly.

Thank you

[John Funk]

Hi Saumil - Welcome to the Atlassian Community!

You should go ahead and open a support ticket with Atlassian to have their help directly. 

https://support.atlassian.com/contact/#/

[Jim Knepley - ReleaseTEAM]

Hi @Saumil Parikh welcome to the community.

Directions to start the Confluence service depend on the host operating system, but that might not be sufficient if other systems haven't come back up. Can you provide some details about your environment?

[Saumil Parikh]

This is in house windows 10 pro machine and everything was setup on the machine.

[Jim Knepley - ReleaseTEAM]

OK. That will depend if Confluence was installed as a service. It might be running as a service if it was installed with the Windows installer. If it was installed from the .zip file, then it's almost certainly not running as a service.

ref:

https://confluence.atlassian.com/doc/start-and-stop-confluence-838416264.html

https://confluence.atlassian.com/doc/installing-confluence-on-windows-from-zip-file-144212170.html