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New Joiners unable to login with accounts created for conflence platform

Amol Godambe
Amol Godambe
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July 5, 2024

Confluence error.png

Even the user created an confluence account and password  , user facing above error .

 

 

 

 

 

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Jehan Bhathena
Jehan Bhathena
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July 5, 2024

Hi @Amol Godambe ,

Can you share the snapshot for the Users Profile from the user administration settings?

The error means that while the user is active they don't have Confluence product access.

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