Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Move Data residency


We are useing Confluence Standard plan and we want move the data residency from GOBAL to Europe (frankfurt) How we can proceed as the button in the security tab for request change of data residency is not available anymore

Best regards

2 answers

1 accepted

1 vote
Answer accepted

That option goes away if

  • You downgrade the subscription to lower than "standard" (i.e. you're on a $10 starter licence or a free one)
  • You have changed residency recently (I think it's within the last year)

If you want to change it, and you are on a standard or above plan, then you'll need to raise this with Atlassian at 

0 votes

Hi @Christian Humer ,

all information you need for that are available at he following link

Hope this helps,


Hello Fabio

There is no possibility to request a data residency move as you can see on the screen shot. How can I request the move? Or ist it like here written actual not possible?


Suggest an answer

Log in or Sign up to answer
Site Admin
Community showcase
Published in Confluence

An update on Confluence Cloud customer feedback – June 2022

Hi everyone, We’re always looking at how to improve Confluence and customer feedback plays an important role in making sure we're investing in the areas that will bring the most value to the most c...

405 views 2 13
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you