Migration of data for user macros to the cloud causing errors "Unknown macro"

Hedbabny_ Hans-Jürgen January 24, 2023

We are testing the migration from confluence server to the cloud. As we used many user macros we get errors like "Unknown macro: xxx" for all references to user macros. It seems one cannot edit the references to unknown macros?

So what can one do? Is it possible to delete these references? Can one recover the parameter data for the user macros?

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Nic Brough -Adaptavist-
Community Leader
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January 24, 2023

I'm afraid all you can do is delete the macros from the pages by editing them out.

Hedbabny_ Hans-Jürgen January 26, 2023

...ok,thank you for this information...

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Jason Chayer March 18, 2024

@Nic Brough -Adaptavist- We just migrated to cloud, is this still an issue? If so, are there any third party apps that would work well for this?

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 18, 2024

Hi Jason,

No.  There is nothing you can do here other than remove the macros.  User macros are not supported on Cloud.  Even when an app that provides a macro implements one the same on Cloud as it does on Server, it is different code and may work very differently.

Jason Chayer March 19, 2024

@Nic Brough -Adaptavist- - thanks for the update

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