Migration from downloaded XML from Server to Cloud

[Sascha Schäfers]

Dear Community,

I have downloaded a fully area / field (included all Sites below) from Confluence Server. It is an about 11 MB XML-File. Now I tried to import all over Settings - Import area/field. But there is not more than the old name. There is no content. 

After that fail I tried to find out what to do. I found the migration assistant I can download on the Server. But once the Server is shut down, I have no chance to install...

Hopefully somebody can help me step-by-step.

Best regards

[Fabio Racobaldo _Herzum_]

Hi @Sascha Schäfers ,

welcome to the Atlassian community!

Here https://confluence.atlassian.com/conf74/migrate-from-confluence-server-to-cloud-1003129731.html an useful step by step guide in order to migrate from server to cloud.

Hope this helps,

Fabio

[Sascha Schäfers]

Dear @Fabio Racobaldo _Herzum_ ,

thanks for your message! Unfortunately your link is not that helpful when I unterstood it correctly. The issues is, that I am not able to use the migration tool on the server, so I just have the XML-File which is theoretically importable in the Cloud - but there is no content exept for the logo and name of it.

Best regards

Sascha

[Fabio Racobaldo _Herzum_]

Probably your XML has not been created correctly. Could you try to create it from scratch?

[Sascha Schäfers]

I am really sure, that it has been created correctly. I can create it from scratch but I spent more than 2 months of work in all steps to create it...:-(

[Sascha Schäfers]

And if it hasn't been created correctly - isn't there any way to get help from a support team? Normally this should be a problem for a software solution which costs a lot...