Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Migrate error from 5.10.0, space deleted in server

I'm migrating from server (5.10.0) to Cloud (free version).

It errored out with: 

     An unexpected error occurred during step: Migrating attachments. Error: null

 (deleted in Server). Spaces were deleted.

Any idea or suggestion?

1 answer

1 vote

Hello Bruce,

Thank you for raising this with Atlassian Community. I hope you are doing well. 

I assume you are using the Confluence Cloud migration assistant. It seems that somehow in the attachments step, the spaces are deleted. We will need to review the migration logs to discern what is happening.

From the Contact Support page, select Migration Support and send your case straight to the migration team. There you can provide them with your migration logs, and we can investigate the problem.

Please share with us here once you determine the problem in case someone else has the same issue. If you have any trouble raising that ticket, please let me know!

Take care,

Shannon

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Confluence Cloud

Introducing Confluence Cloud for Microsoft Teams (Available for Preview!)

Hi Atlassian Community, Remote work has shifted how teams collaborate, and we’ve heard from many of you that Microsoft Teams has become mission critical to many of your workflows, from how you chat...

2,375 views 16 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you