Mention function doesn't work if you reply directly from notification dialog

Dia September 14, 2018

Hopefully this picture explains the problem clearly enough.

I select 'Reply from the notification window:

 

begin.jpg

I type in my message, trying to mention the person, but it doesn't recognize the name.

I places the reply in the correct place on the page, but the mention is not correct.

confluence.jpg

1 answer

0 votes
Sattesh M
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 18, 2018

Hello Dia,

It looks like you can't mention users from the notifications for now.
The @mention option only works in the comment section of the page itself.

I have created a suggestion ticket for this feature however, that you can find below.

Do vote, and watch the ticket above, as this will increase it's visibility.

Do let me know if you have any questions.

Cheers,
Sattesh 

Dia September 18, 2018

Thanks, Sattesh for your reply and creating a suggestion ticket! 

Dia September 21, 2018

A thought - maybe the reply maybe should not show here if the full comment functionality doesn't exist? As in the comment section on the page.

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