Manage Subscription Page is not working

[Didem Aksaray]

Hi,

I'm trying to cancel our subscription for Confluence Cloud. I'm trying to do it in Manage subscriptions page but it pops up the page I attached and I cannot move forward. Any idea?

[Soumyadeep Mandal]

Hi @Didem Aksaray ,

You can follow these documentations https://confluence.atlassian.com/cloud/cancel-your-site-subscription-873871347.html

https://confluence.atlassian.com/confeval/other-atlassian-evaluator-resources/atlassian-cloud-cancel-my-subscription

https://community.atlassian.com/t5/Jira-questions/How-to-cancel-the-subscription-of-just-confluence/qaq-p/1036097