It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Log in Issue Confluence Cloud

When trying to login to Confluence Cloud the page doesn't open. The browser tries to reload the page several times and then comes up with the message: 

"Something has gone wrong

Check that your browser allows third-party cookies and then try again using the button below (without refreshing the page)"

In Internet Options the Cookies and Trusted Sites settings are correct.

When a user logins with a prefilled password (such as LastPass) the Confluence page is accessible. 

Any idea how to solve this?

2 answers

Hi, Yes

Try 2 steps:
1) clear the cache in your browser
2) change your browser=)

Often there are cache errors that prevent Atlassian products from working properly.

Thank you for your reply Yevphen.

Unfortunately both clearing cache and changing browser didn't work :(

And because I cleared my cache now I can't access the Confluence page anymore.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

396 views 11 11
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you