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Log in Issue Confluence Cloud

Mariska van Meer
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August 16, 2019

When trying to login to Confluence Cloud the page doesn't open. The browser tries to reload the page several times and then comes up with the message: 

"Something has gone wrong

Check that your browser allows third-party cookies and then try again using the button below (without refreshing the page)"

In Internet Options the Cookies and Trusted Sites settings are correct.

When a user logins with a prefilled password (such as LastPass) the Confluence page is accessible. 

Any idea how to solve this?

2 answers

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Mariska van Meer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 21, 2019

Thank you for your reply Yevphen.

Unfortunately both clearing cache and changing browser didn't work :(

And because I cleared my cache now I can't access the Confluence page anymore.

0 votes
Yevhen Rohovets
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August 16, 2019

Hi, Yes

Try 2 steps:
1) clear the cache in your browser
2) change your browser=)

Often there are cache errors that prevent Atlassian products from working properly.

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