Link to Jira lost after 7.18.1 update

Klaas Chielens June 4, 2022

After applying the security update for Confluence Data Center, we can not make software spaces anymore as the link to the jira server seems lost. 


2022-06-04 10_56_44-Application links - Confluence and 5 more pages - Work - Microsoft​ Edge.png

However, when checking application links, everything seems fine

 

2022-06-04 10_56_51-Application links - Confluence and 5 more pages - Work - Microsoft​ Edge.png

Anyone else have the same problem?

 

Thanks!

2 answers

0 votes
Klaas Chielens June 22, 2022

We narrowed it down to a problem with MiniOrange MFA. They are working on a fix. 

Nikita Rudrawar June 23, 2022

Hi Klaas,

This is Nikita from miniOrange.

We have fixed this issue. And the fixed version is available on the marketplace.

So now, you can install the new version 1.0.26.

Nikita

Like Akshay_miniOrange likes this
0 votes
Fabio Racobaldo _Herzum_
Community Leader
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June 4, 2022

Hi @Klaas Chielens ,

did u try to delete and recreate the Application Link from both JIRA and Confluence?

Fabio 

Klaas Chielens June 4, 2022

I had not, but have now and problem remains the same. 

Klaas Chielens June 4, 2022

More info:

-- referer: https://<url>/plugins/servlet/applinks/listApplicationLinks | url: /rest/jira-integration/1.0/servers/49cebf99-a0ad-3c57-882b-8b23181c9b74/projects | traceId: e0473f326bc62e07 | userName: <username>
2022-06-04 11:45:58,719 WARN [http-nio-8090-exec-3] [internal.integration.jira.DefaultJiraService] logCommunicationIssue Problem communicating with Jira instance 'Jira' at 'https://<url>'. Error: Unexpected character ('<' (code 60)): expected a valid value (number, String, array, object, 'true', 'false' or 'null')
at [Source: java.io.StringReader@3fd4349c; line: 8, column: 2]
-- referer: https://<url>/plugins/servlet/applinks/listApplicationLink | url: /rest/jira-integration/1.0/servers/49cebf99-a0ad-3c57-882b-8b23181c9b74/projects | traceId: 38a20065d4bffb82 | userName: <username>

 

(username and url changed for security reasons)

Cigna Helpdesk June 19, 2022

Hi,

 

Was there a fix for this as facing the same issue, 

Recreated the application link but we cant connect from confluence to Jira, it works from Jira to Confluence. 

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