I have created a help platform. When the link was sent to the customers, two things happened that I don't know how to fix:
I’m looking forward to your responses.
@Alexander Hamann If you look at the bottom of this page, it describes what anonymous users can see on public pages: https://support.atlassian.com/confluence-cloud/docs/how-secure-are-public-links/
According to this page, custom emojis can be turned off for public pages, so you might want to check with your admin regarding this setting in your site: https://support.atlassian.com/confluence-cloud/docs/share-content-externally-with-public-links/
Note: Custom emojis will display on public content by default. If you want to prevent this and you’re an organization admin, you can go to Atlassian Administration > Site settings > Emoji and turn the toggle off for Allow custom emojis on publicly shared content. If custom emojis aren’t allowed on public content, they’ll display as text — their custom emoji name framed with two colons, such as :dancingbird:
This same note also appears at the bottom of this page: https://support.atlassian.com/confluence-cloud/docs/make-a-space-public/
Hello @Alexander Hamann ,
Welcome to Atlassian Community!
To address these issues on your help platform:
Changing the Top Navigation Bar Language to German:
Icons Not Visible on Public Pages:
Best regards,
Ugnius
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