Licence could not be verified diplayed on pages after upgrade to 500 users

We just upgraded Confluence and associated plugins from 100 to 500 users. For the most part everything is fine. However, on quite a few pages that use Ad Hoc Workflows, the content is replaced by a message that says: "The license could not be verified: This license supports 100 users but the Atlassian license allows 500". It seems to be confined to one particular space but not all pages within the space are affected. Is there a way to find out what license it's talking about or how to fix it?

Confluence 4.2.1 and Ad Hoc Workflows 4.3.8

3 answers

1 accepted

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Accepted answer

Yep, there it is in the log file. I apparently missed upgrading the Scaffolding plugin.

Thank you,

well. Please, mark my answer as accepted.

Thanks,

Fabio

0 votes

Hello DOn,

did you put the new license into confluence? It seems that you didn't update your add-on new license under Confluence Administration -> Add-ons -> Manage Add-Ons

If not, locate your Ad hoc workflow and update License Key.

Hope this helps,

Fabio

I had already updated the license for Ad Hoc Workflows and the system recognizes it as a valid license.

Anything else I can check?

Any error message on the log file? Are u sure that this error is associated to Ad Hoc Workflow? Do you use other not-free plugins?

Let me know,

Fabio

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