Licence could not be verified diplayed on pages after upgrade to 500 users

We just upgraded Confluence and associated plugins from 100 to 500 users. For the most part everything is fine. However, on quite a few pages that use Ad Hoc Workflows, the content is replaced by a message that says: "The license could not be verified: This license supports 100 users but the Atlassian license allows 500". It seems to be confined to one particular space but not all pages within the space are affected. Is there a way to find out what license it's talking about or how to fix it?

Confluence 4.2.1 and Ad Hoc Workflows 4.3.8

3 answers

1 accepted

This widget could not be displayed.

Yep, there it is in the log file. I apparently missed upgrading the Scaffolding plugin.

Thank you,

well. Please, mark my answer as accepted.



This widget could not be displayed.

Hello DOn,

did you put the new license into confluence? It seems that you didn't update your add-on new license under Confluence Administration -> Add-ons -> Manage Add-Ons

If not, locate your Ad hoc workflow and update License Key.

Hope this helps,


This widget could not be displayed.

I had already updated the license for Ad Hoc Workflows and the system recognizes it as a valid license.

Anything else I can check?

Any error message on the log file? Are u sure that this error is associated to Ad Hoc Workflow? Do you use other not-free plugins?

Let me know,


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

481 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you