Karma App

[Autumn Clark]

I am not seeing the Karma App that was installed on the BetterUp Platform.  The pages that were created have been removed

Error loading the extension!

error code Unknown marco:appanvil-karma-designer'

Thank you for your attention to this matter

[Philip Feldmann - appanvil · Accepted solution]

Hi Autumn,

It appears that Karma was uninstalled from your system. It's worth noting that, as a vendor, we don't have direct control over customers uninstalling our software. In this situation, I recommend reaching out to your Confluence administrator to understand the reasons behind the software's removal and kindly request them to consider reinstalling it.

Best regards,

Philip - Co-founder of appanvil

[Autumn Clark]

Thank you so much .

[Autumn Clark]

If it is reinstalled will I be able to see the pages that were created?

[Philip Feldmann - appanvil]

Yes, you will be able to see all the pages that were created, as Karma stores all of the data on your system. Your data is not lost, but Karma is required to view the pages.