Karma App

Autumn Clark October 31, 2023
am not seeing the Karma App that was installed on the BetterUp Platform.  The pages that were created have been removed
Error loading the extension!
error code Unknown marco:appanvil-karma-designer'
Thank you for your attention to this matter

1 answer

1 accepted

2 votes
Answer accepted
Philip Feldmann - appanvil October 31, 2023

Hi Autumn,

It appears that Karma was uninstalled from your system. It's worth noting that, as a vendor, we don't have direct control over customers uninstalling our software. In this situation, I recommend reaching out to your Confluence administrator to understand the reasons behind the software's removal and kindly request them to consider reinstalling it.

Best regards,

Philip - Co-founder of appanvil

Autumn Clark October 31, 2023

Thank you so much .

Autumn Clark October 31, 2023

If it is reinstalled will I be able to see the pages that were created?

Philip Feldmann - appanvil October 31, 2023

Yes, you will be able to see all the pages that were created, as Karma stores all of the data on your system. Your data is not lost, but Karma is required to view the pages.

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