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Jira to confluence connectivity on kubernetes cluster

Hi Team,

I have installed jira & confluence servers as a pods in kubernetes cluster. Both are running fine and able to access through a ingress from internet.

 

but when I am trying to configure confluence to use jira user directory i am getting below error: I suspect its due to correct IP not being white listed

Connection test failed. Response from the server:
com.atlassian.crowd.exception.ApplicationPermissionException: Forbidden (403) Encountered a "403 - Forbidden" error while loading this page. client.forbidden.exception Go to Jira home

I have whitelisted below IPs in jira user sever but still unable to succeed.

Need your help in advising how can I make Jira authenticate confluence pod ? how to identify confluence Pod's outgoing IP which has to be configured in Jira for whitelisting,

Thanks in advance

 

3 answers

0 votes
Brant Schroeder Community Leader Mar 23, 2022

@Bashayr Alabdullah I never heard back from @Krishna Desai so I am not sure if this was resolved.

Yevhen Atlassian Team Mar 23, 2022

I'd suggest checking access log and looking at IP there. It can be your ingress pod IP or a node IP. In any case, I guess whitelisting a CIDR is a way to go.

@Krishna Desai@Brant Schroeder did you find the solution? I've the same!

0 votes
Brant Schroeder Community Leader Nov 23, 2021

@Krishna Desai 

Were you able to resolve this issue?

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