Jira confluence DB connection loss

[KGI SG Admin]

Hi Team,

Confluence show us a new setup configuration pages while we accessing it today.

we got no issue with it all the way.

how do we connect back to our existing confluence db.

[Bhushan Nagaraj]

Hi,

Please investigate if the home directory points to the right location and the right permissions have been set.

https://confluence.atlassian.com/confkb/startup-check-setting-your-confluence-home-935907597.html

Verify if you confluence.cfg.xml file has the connection properties to your existing database.

If you are unable to debug the issue, raise a support ticket at https://support.atlassian.com/contact/#/ for further assistance.

Cheers

Bhushan