Jira can't connect to confluence

Adriana January 23, 2025

 

When accessing Jira and using the Project Pages option, the workspace or page not found alert appears. When I try to connect, the pages are shown, but when I try to connect the workspace, “Connection Failed” appears. If I access the Confluence URL directly, it works normally.

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Danno
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 23, 2025

@Adriana there is currently an active incident that Atlassian is working on. They are are having issues linking Confluence Spaces to Jira projects. Follow the progress here:

View full incident details

Adriana January 23, 2025

Tks @Danno !

Like Kristian Klima likes this
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Kristian Klima
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 23, 2025

Hi @Adriana and welcome to the Community

If you click that 9 dot icon in the top left corner of your Jira UI, do you see the desired Confluence among the Confluence sites available within your Org?

2025-01-23_14-05-34.png

 

(I assume that permissions are sorted out since you're an admin)

Adriana January 23, 2025

Yes.. I see it.. It works until yesterday.

SCR-20250123-jmac-2.pngSCR-20250123-jmov.pngSCR-20250123-jmrd.pngSCR-20250123-jnjk.png

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