It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira Filter Results macro is not displayed correctly on Confluence Cloud page


Has anyone seen this happening before, I think it's caused by using the new Confluence editing "improvements"? I'm using Confluence Cloud and the Jira Filter Results macro should be displaying 21 results here...JiraFilterResults_ConfluenceCloud.png

2 answers

0 votes

Hello Tom,

Welcome to Atlassian Community. It's nice to meet you.

I have not yet seen anything like that in the new editor. In your screenshot, the Jira Issues Macro looks a bit cut off. Is it just your screenshot or does it appear that way on the page?

Does the same JQL query or filter in Jira show the right number of results for the same user when they are logged into Jira? I assume that the user in Confluence has a Jira license and has permissions to see all of the issues returned by the JQL query, or that the results are open to anonymous users?



Hi Shannon, 

Thanks for the reply. 

No the screenshot is not cutting off the bottom of the macro. It appears there is an issue around the frame the macro is being placed in on the confluence page. 

The JQL returns the full set of results expected. 

This is not user specific or related to permissions. 

Happy to have a screenshare if useful. 



Thank you for confirming that. The macro shouldn't be loading from a frame, do you mean you're using an iFrame here? Otherwise, it should just display the Jira Issues Macro without a frame.

Are both Jira and Confluence on the same Cloud instance? Can you replicate the same issue across any Jira Issues Macro and any filter?

I would recommend raising a ticket with our Cloud Support Team for this. I am not able to screen-share with you via Community Support, but our Cloud team has access to your instance and can investigate this directly to see what might be causing it.



Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Confluence

What project did you transition or start on Confluence with the shift to remote work?

It’s been great to hear from fellow users over the last few weeks about the best tips and fun moments you’ve had working on Confluence since the transition to working remote. I’d love to keep the c...

109 views 3 7
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you