JSM guest / anonymous access

[Ian Robinson]

Hello,

I have read through a few articles on guest access and anonymous access in JSM.

I jsut want to make sure the following request is correct https://jira.atlassian.com/browse/CONFCLOUD-74966

Does the guest access not work via the JSM portal?

[Bert van Dijk _TMC_nl_ · Accepted solution]

Hi @Ian Robinson ,

The link is for the Confluence product, not for JSM. Could you please follow the following article?

https://support.atlassian.com/jira-service-management-cloud/docs/set-up-and-manage-portal-access/ 

"Set up an open portal" should do the trick, I believe.

Kind regards,

Bert