Issue with star/unstar a space

[Shin_ya Ueoka]

Dear team.

I'm facing an issue with the start/unstar feature in the Confluence cloud. I tried to click "Start this space" at the top right side of the space overview page, which has "/overview" in the URL. The button will become "Unstar this space" once, but the space won't appear in my starred spaces. In addition, when I reload a page just after staring, the button will show "Start this space" again.

I tried to use different browsers and operating systems, and I can reproduce this issue. Does anyone have the same issue?

Thank you very much.

[Barbara Szczesniak]

@Shin_ya Ueoka If you open your Spaces page (Spaces menu in Confluence top navigation > View all spaces), locate the space you are interested in, and click the star there, does the star persist when you navigate to the overview page or do you lose it again? 

[Shinya Ueoka _上岡 真也_]

It works to me. I found that some star/unstar feature works:

• View all space: works
• Spaces in the sine pane of my home: works
• Space overview: doesn't work

I will manage this issue by these ways for now. Thank you.

[Manoj Gangwar]

Hi @Shin_ya Ueoka Welcome to the community!

If the issue persists after following the steps to clear cache and cookies and use different browsers, I suggest you check with the Atlassian vendor by raising a request and sharing the screen recording with them.

https://support.atlassian.com/

[Shinya Ueoka _上岡 真也_]

Today, my coworker also face the same issue. I'm going to reach out our IT admins in the company and Atlassian supports. Thank you.

[Fabio Racobaldo _Herzum_]

Hi @Shin_ya Ueoka and welcome,

I just tested and it works on my side. Try to clean browser cache or another browser.

Please let me know,

Fabio

[Shin_ya Ueoka]

@Fabio Racobaldo _Herzum_ 

Thanks for the quick response. I tried clearing my cache and using a private browser, but I can still reproduce the issue. The issue also occurs on different Atlassian accounts.