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Intermittent guest access issues

Kirk Fitzpatrick
Kirk Fitzpatrick Apr 14, 2023

We have been using the Confluence guest access for our clients however every now and then all guest users lose access to their space for a few hours. Generally after a few hours they can log back in as per usual however it causes a lot of frustration and slows down collaboration. Is anyone else experiencing this?

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Brant Schroeder
Brant Schroeder
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Apr 14, 2023

@Kirk Fitzpatrick You will need to submit a support issue to Atlassian here: https://support.atlassian.com/contact/ They will be able to look at the instance and see what is happening.  I would suggest trying to provide outage times in the issue.

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