Inquiries regarding access to confluence products

[박성민_학해_]

I gave access to the confluence product, but why is it displayed as unusable?

[Marc - Devoteam]

Hi @박성민_학해_ 

Are you over your license count, this is most likely the issue.

[박성민_학해_]

Product licenses are still available.
Fortunately, the problem has been resolved.
It was marked as unavailable, but it was accessible.
I don't know why.
thank you