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Import Site keeps failing

Ravi Patel
Ravi Patel September 23, 2020

I had previously backed up my confluence and I am trying to get it up and running again. 


The size is approximately 270MB. I go to import site and try to import it, but keeps failing after 10 minutes. I tried contacting support but they haven't responded or willing to help. 

 

Anyone can help me here ? Before I had a paid version, and I am trying to move to that after I get it up and running. Right now its free version

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Joshua Sneed Contegix
Joshua Sneed Contegix
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September 23, 2020

Hi Ravi,

You may want to open a new ticket with support, but select Migration support when asked what they can help you with. Not sure it will change their response, but worth a shot. Cheers!

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