Image Map disappear when exported to PDF

Question

For each page, when viewing in Scroll viewport, users can click a PDF button to export the page to PDF.

The pages export successfully apart from the ImageMaps, they don't appear at all. I expected at least the image would be shown, but it was not. I've attached a screenshot of where I had an interactive ImageMap of a toolbar, but it is shown as a line.

Please can you look into this asap as my clients really need the user guide.

Thanks.

Ella

Matt Reiner _K15t_ · Answer

Hi @Fivi Konstantinou

We'd love to work with you on this. Please send an email to help@k15t.com so we start looking into this with you.

Also, let us know if you're using Scroll PDF Exporter or the built in Confluence PDF export.

Fivi Konstantinou · Answer

Hi,

We are having the same issue. Can you please let me know if there is a solution for this problem?

Matt Reiner _K15t_ · Answer

Hi @Ella Sparks

Sorry this isn't working for you. If you wouldn't mind emailing us at help@k15t.com, we'll take close look at the issue.