I've associated a license with the incorrect SERVER ID.

William King
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August 2, 2017

I activated a Confluence license using my JIRA server ID instead of my Confluence server ID.  Now I am unable to apply the license.  Is there an automated way for me to associate the license with a different server ID so I can generate a new licesne number for my installation?

 

Thanks!


Tom

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AnnWorley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 2, 2017

What happens when you apply the license? My understanding is our licenses can be applied regardless of server ID so I am very curious what error message you are seeing. If you could upload a screen shot that would really help.

few
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September 3, 2017

 

 

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