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I'm unable to upload my profile picture or modify it

Deleted user February 13, 2019

I stored my picture as a 299X299 JPEG image.  Still, I can't change it's size, and it does not show up on my picture.  This is latest Atlassian Jira stuff.

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Deleted user February 13, 2019

Ah, found the answer.  The profile pic apparently is meant to be done when you first start out, and they neglected the error message.  Here is where to do it:

https  id.atlassian.com;manage;account-settings#avatar

This message board won't let me post the link for some reason.  Change the space to // and the ; to /.

 

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Deleted user February 13, 2019

#edit-avatar  not #avatar

 

https  id.atlassian.com;manage;account-settings#edit-avatar

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Procurement
Procurement February 13, 2019

I can't even press the "Change profile picture" button.  Nothing happens.  Others having the same problem

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Mihai Schwarz
Mihai Schwarz
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February 13, 2019

@[deleted]- does anyone else encounter the same issue?

Attach a screenshot if you get an error. Also try to login using another browser and check if the profile picture is displayed.

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