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I cannot find my documentation

Giannis Katsafados
Giannis Katsafados
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February 5, 2025

Due to unactivity the last months, probably Conflunce has deleted my content. 

 

How can i restore it? 

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Aaron Pavez _ServiceRocket_
Aaron Pavez _ServiceRocket_
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February 5, 2025

Hi @Giannis Katsafados 

From the documentation:

https://support.atlassian.com/security-and-access-policies/docs/track-storage-and-move-data-across-products/

What happens to Free plan products if they're inactive for too long?

Confluence

Confluence sites on the Free plan will be deactivated after 120 days of inactivity. To prevent your site being deactivated, just log in and view any Confluence page—that’ll count as activity and reset the 120-day clock.

If you were gone that long then sadly the site has been deleted. You cannot restore a free site.

If it wasn't a Free instance, reach out to Atlassian support for help

https://www.atlassian.com/company/contact

Regards

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