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I can't add an emoji in Confluence

Beatriz Martín Morell
Beatriz Martín Morell
Contributor
September 27, 2022

Imagen1.png

 

The button "choose file" is gray and I cannot click to select an image.

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Karri Adkins
Karri Adkins
Contributor
August 23, 2024

Enter a name for the emoji and then it will allow you to proceed in adding it.

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G subramanyam
G subramanyam
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September 27, 2022

Hi @Beatriz Martín Morell welcome to the Atlassian community.

Kindly retry in other browsers (incognito) and let us know.

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Beatriz Martín Morell
Beatriz Martín Morell
Contributor
September 27, 2022

I have just tried and there's the same problem :( 

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G subramanyam
G subramanyam
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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September 27, 2022

May I know the Confluence version you are using? As you see inline my screenshot,  option is not showing up. Alternatively, please check with your site administrator who manages enable/disable options.  

no emoji options.png

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Beatriz Martín Morell
Beatriz Martín Morell
Contributor
September 28, 2022

I'm one of the site administrator. 

I have found the problem, you should give the emoji a name before clicking in "Choose file"

Thank you for your cooperation!

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Rachel Desrosiers
Rachel Desrosiers
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January 19, 2023

This solved the issue for me, thank you

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Brad Allan
Brad Allan
Contributor
December 7, 2023

ahhhh that's what you do ... weird UX :-) ... helped me thanks!

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